As a responsible gaming provider, player protection (Social Concept) is an important concern of ours, which is implemented as an integral part of our offer and practiced by our trained employees as part of their work.
At Casino Admiral Ruggell, we look forward to satisfied guests who find the excitement in the game a pleasure. Excessive gambling can become a burden and in the worst case lead to gambling addiction. To prevent this from happening, a comprehensive social concept is entirely integrated into our work processes.
Specially trained employees in all areas of the casino recognize the symptoms of problematic gambling behavior. Our managers, who are present every day in our operation, can help immediately and take the right measures for those affected. Of course we are always there for you if you want to contact us about your gambling behavior. In addition to comprehensive advice, there are options for a gambling suspension or a limitation of your visits. We also work together with the most renowned advice centers.
Help & support for families and friends
Are you concerned about someone in your environment regarding their gambling behavior? You can also contact us at any time and make us aware of the person's changed behavior. Please do not hesitate to contact us, we are always available to assist you in a competent and understanding manner. Family and friends who are concerned about a loved one can also contact one of the outside counseling and support services at any time.
All information on player protection can be found here.
In case you are wondering, if you are affected with compulsive gambling, you can take a simple test here.